Stevan Vojnovic

Head Of Customer Experience at Jackpot.com

Stevan Vojnovic has worked in the customer service industry since 2016. From 2016 to 2018, they were the Customer Service Manager at Grupo Noa International. In 2018, they worked as a Quality Assurance Tester at both WHYTTEST (Testronic Group) and iSoftBet. Theirrole at WHYTTEST included finding bugs and glitches, working in a team and multitasking, communicating closely with game and software developers, making suggestions, reporting bugs, and assuring the product is of desired quality. Projects they worked on included Ubisoft games, free to play games, and Casino games. In 2019, Stevan became the Head of Customer Experience at Jackpot.com. Theirrole included managing the customer support team, training new agents, interviewing new candidates, creating tutorials and training material, and holding trainings for existing agents.

Stevan Vojnovic obtained a Bachelor's degree in Dutch/Flemish Language and Literature, English language from the University of Belgrade between 2010 and 2017. In 2015, they also completed a Certificaat in Zomercursus Nederlandse taal en cultuur from Ghent University.

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Timeline

  • Head Of Customer Experience

    October, 2019 - present