Ryan Caldwell

Ryan Caldwell is a professional with a robust background in quality assurance and customer experience. Currently serving as the Manager of Quality Assurance and Knowledge Management at Jackson since December 2021, Ryan has previously held various roles at AF - Group from January 2015 to November 2021, including Customer Experience Advisor, Marketing & Agency Relations Advisor, and Agency Relations Specialist. Earlier in Ryan's career, a position as a Margin Analyst was held at The Hanover Insurance Group from June 2010 to January 2015. Ryan Caldwell earned a Bachelor of Arts degree in Marketing from Michigan State University, graduating in 2010.