Jacksons Food Stores
Kristin Sword is an experienced professional in eCommerce and project management, currently serving as the eCommerce & Loyalty Manager at Jacksons Food Stores since September 2018. In addition to overseeing IT projects as an IT Business Analyst and Product Owner, Kristin has extensive expertise in ServiceNow administration, enhancing IT Service Management and Field Service Management applications. Previous roles include Project Manager at Port One Five, where project execution and quality control were key responsibilities, and Project & Operations Manager at Flowers At Will, focused on departmental coordination and financial analysis. Kristin also held positions as a Sr. Acquisitions Specialist at Vacasa and an Executive Recruiter at Quest Groups LLC, facilitating industry relationships and talent acquisition, respectively. Kristin began their career as a Claims Examiner at Blue Cross of Idaho, contributing to medical claims processing. Kristin holds a Bachelor of Arts in Communication and Media Studies from Boise State University.
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