Ticket Sales and Customer Experience

The Ticket Sales and Customer Experience team at the Jacksonville Jaguars focuses on selling tickets and enhancing the overall experience for fans, from individual ticket buyers to premium members and group sales clients. This team engages with customers directly to foster long-term relationships, ensuring satisfaction and retention through personalized service and innovative experiences at TIAA Bank Field. They also collaborate on partnership activations to enrich the game-day experience and drive ticket sales initiatives.