Shelby Thomas

Shelby Thomas has a diverse work experience in various roles and industries. Shelby is currently a Board Member at Oracle Applications & Technology Users Group (OATUG) since 2023. Prior to this, they worked at the Jacksonville Transportation Authority as an Oracle Business Analyst III - Financials since May 2020. Before that, they were an Oracle Business Analyst II at the same company from April 2016 to May 2020.

Shelby also has experience at Crowley Maritime Corporation/Apex as a Lead Business Analyst / Lead IT Quality Assurance Analyst (Finance) from September 2013 to August 2015. Shelby worked on analyzing business and system requirements, managing the development of specifications, and leading software testing and validation.

In addition, Shelby has worked at Blue Cross Blue Shield of Florida as a Senior IT Quality Assurance Analyst from June 2011 to September 2013. Their responsibilities included developing test scenarios, executing complex scripts, and ensuring accurate and thorough test results.

Earlier in their career, Shelby was a Senior Business Analyst / Senior IT QA at ING/CitiStreet from September 2002 to July 2010. Shelby analyzed business and system requirements, developed test plans, and performed backend testing.

Overall, Shelby Thomas has a strong background in business analysis, IT quality assurance, and ERP systems, with experience in multiple industries and methodologies.

Shelby Thomas has a Master of Technology (MTech) degree in Information Technology from the University of Phoenix, which they completed in 2025. Prior to that, they obtained an Associate of Arts (AA) degree with a concentration in Information Technology, along with an Information Assurance and Security Certificate, from the same university. It is unclear when exactly they completed these degrees. Additionally, Shelby Thomas holds a Bachelor of Technology (BTech) degree in Information Technology from the University of Phoenix, although the specific dates of completion are unknown. In terms of certifications, they have received the Foundations of Leadership Certificate 2 and Foundations of Leadership Certificate 1 from the University of Phoenix Chapter of the National Society of Leadership & Success in September 2022 and August 2022, respectively.