Zeina al Muntafiq

Customer Relations Manager at Jafza

Zeina Al Muntafiq is an experienced professional with a strong background in customer relations and communications, currently serving as Customer Relations Manager at Jafza since February 2007, overseeing all FMCG, food products, and pharmaceuticals companies while ensuring customer satisfaction. Previous roles include Senior Relationship Manager and Communications Manager, where strategic PR initiatives and marketing campaigns were developed to enhance communication with clients. Also holds extensive experience as Strategic Accounts Manager at DP World UAE and earlier positions as Senior Sales Executive and Marketing Executive at Dubai Airport Free Zone, as well as Marketing Coordinator at Cisco Systems. Zeina Al Muntafiq earned a Bachelor of Business Administration in Marketing from the American University in Dubai.

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Jafza

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Jebel Ali Free Zone (Jafza),DP World’s flagship free zone, was established in 1985 to facilitate trade and support container throughput at Jebel Ali Port. Today, it is one of the largest free zones globally and the region’s most efficient logistics hub. Located in Dubai, between the world’s most productive container terminals, Jebel Ali Port, and Al Maktoum International Airport, Jafza provides the best in class multimodal connectivity. Currently home to more than 9,500 of the world’s finest companies, including over 100 of the Global Fortune 500 enterprises, Jafza builds alliances with global investors by providing them with world-class infrastructure, business support and quality-driven value-added services and incentives, enabling businesses of all sizes, from large corporates to SMEs, to expand their operations in the region and beyond. With its incubation concept and facilities, the free zone helps SMEs explore business opportunities, providing office space at a nominal cost. As a customer-driven dynamic organisation, Jafza continues to invest in its facilities and services to respond to market and investor requirements proactively and ahead of its time. Embark on a journey of growth, join Jafza's thriving business community.