Luka Cvetinovic

Luka Cvetinovic is an experienced professional with a strong background in customer success, business intelligence, and project management. Currently serving as a Digital Customer Success Manager - Principal at JAGGAER since January 2019, Luka has previously held various roles including Digital Customer Success Manager and Success Operations Analyst. Prior experience includes working as a Business Intelligence Analyst at Officine Maccaferri S.p.A, where responsibilities encompassed sales analytics and dashboard creation, as well as a Business Analyst at CRIF, focusing on business process design and testing. Luka's educational background includes a Master of Science in Economics from the University of Bologna and a Master of Engineering in Organisational Sciences from the University of Belgrade. Notable achievements include successfully implementing a computer network and telephony system at a major elementary school in Belgrade.