Omar Zafar

Senior Customer Service Representative at Jaidah Group

Omar Zafar is an experienced professional in customer service and automotive mechanics, currently serving as a Senior Customer Service Representative at Jaidah Group since January 2020. Previous roles include Senior Customer Service Advisor at National Motor Company W.L.L in Bahrain and Customer Relations Officer at First Motors, where vehicle complaint resolution and customer satisfaction were central responsibilities. Omar Zafar also held multiple positions at Ebrahim Khalil Kanoo B.S.C (c), progressing from Team Leader to Senior Customer Service Advisor, demonstrating strong leadership and problem-solving skills. Educational qualifications include a Bachelor's degree in Automobile/Automotive Mechanics Technology from the University of Bahrain and a Mechanical Engineering degree from Pakistan High Secondary School.

Location

Al Rayyan, Qatar

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Jaidah Group

Established in 1898 and passed down generations of the Jaidah family, Jaidah Group has been a recognized force of trade for over 100 years and counting. Jaidah Group embodies a perfect harmony of conserving tradition while embracing the best of modernity, providing world-class quality and professionalism embedded within grassroots family business values. Jaidah Group guarantees honesty, integrity and mutual trust at the core of all its business relationships and is committed to building intimate bonds that emphasize the value of each individual client to the organization. Founded in an effort to consolidate its various businesses and provide the ultimate in well-rounded and complete services, the Group now boasts an array of divisions that function synonymously under the aforementioned qualities: Automotive Due to its long-standing partnership with the globally renowned automaker, General Motors, Jaidah offers unparalleled products and services as the sole distributor of Chevrolet vehicles in Qatar. Equipment Providing up-to-date products, parts and service solutions covering transportation, construction machinery and material handling equipment needs in numerous major projects around Qatar. Electrical A leader in delivering internationally recognized brands for electrical equipment and accessories as well as providing installation and aftersales service for the electrical systems. Furniture Provides the ultimate in home luxury and the best in class for work environments as well as offering specialist ergonomic solutions for healthcare, education and hospitality industries.


Headquarters

Doha, Qatar

Employees

501-1,000

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