Omar Zafar

Omar Zafar is an experienced professional in customer service and automotive mechanics, currently serving as a Senior Customer Service Representative at Jaidah Group since January 2020. Previous roles include Senior Customer Service Advisor at National Motor Company W.L.L in Bahrain and Customer Relations Officer at First Motors, where vehicle complaint resolution and customer satisfaction were central responsibilities. Omar Zafar also held multiple positions at Ebrahim Khalil Kanoo B.S.C (c), progressing from Team Leader to Senior Customer Service Advisor, demonstrating strong leadership and problem-solving skills. Educational qualifications include a Bachelor's degree in Automobile/Automotive Mechanics Technology from the University of Bahrain and a Mechanical Engineering degree from Pakistan High Secondary School.