Syed Arshad Hussain

Syed Arshad Hussain is an experienced IT professional with a robust background in technical support and systems management. Most recently, as an IT Support Specialist at Nomis Solutions from July 2021 to August 2023, Syed provided support for over 200 employees across multiple countries and developed a self-service troubleshooting reference manual that significantly reduced service desk requests. Previously, Syed worked as a Support Engineer II at Microsoft, managing user support for Wunderlist and Microsoft To Do while documenting user feature requests. Experience at Amazon as an IT Support Engineer included daily system monitoring and task management, while working as an IT Specialist at IBM involved handling high-priority incidents and maintaining security standards. Syed holds a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University, earned between 2010 and 2014.