Cindy McSweeny

Cindy McSweeny has extensive work experience in customer service and sales roles. Cindy started their career in 1994 as a Telephone Sales Representative at Sears Canada, where they consistently met or exceeded monthly targets. From 1995 to 2001, they worked as a Customer Service Representative at Royal Aviation LLC / Canada 3000 Limited, resolving passenger complaints and managing compensation requests.

In 2001, Cindy joined Bell Mobility as an Accounts Receivable representative, where they initiated outbound calls to collect outstanding balances while maintaining a professional attitude. In 2004, they became a Quality Assurance Analyst and co-founded the Quality Assurance team for the Accounts Receivables department. Cindy created reports and trained colleagues on reporting systems.

Cindy then transitioned to work on Wireless Number Portability (WNP) at Bell Mobility. From 2011 to 2012, they served as a Port Management Center Specialist, coordinating and completing all Wireless Number Port requests and resolving customer disputes. From 2012 to 2014, they worked as a Validation Desk - Wireless Number Portability (WNP) Corporate Multi-Activations representative, coordinating and completing large-scale porting deployments.

From 2014 to 2016, Cindy worked as a Help Desk Specialist - National Channel Support - Residential Services at Bell Mobility, providing application support to dealers/agents across Canada and responding to questions on billing, promotions, and products.

Currently, they are employed at Jam Industries Ltd as a Customer Service / Inside Sales representative. Further information regarding their roles at Jam Industries Ltd is not provided.

Cindy McSweeny's education history includes attending Concordia University, where they studied accounting. Cindy also attended CEGEP - John Abbott College, where they obtained a D.E.C. degree in Arts and Literature. Additionally, they pursued a Travel and Tourism Diploma at Humber College. Cindy completed their secondary education at Ecole Secondaire Des Sources, earning a D.E.S. degree.