JAMAICA CUSTOMS AGENCY
Shamar Rose-Jones is a seasoned Senior Business Analyst with experience at Jamaica Customs Agency since March 2023. Previously, Shamar worked at the Ministry of Finance and the Public Service of Jamaica from September 2018 to June 2023 as a Solutions Architect for the Enterprise Content Management Project, where responsibilities included analyzing business requirements, developing configuration rules, managing project risks, and overseeing system integrity. Prior roles at Jamaica Customs Agency included serving as an Enterprise Content Management Process Administrator and Workstation Engineer, as well as early positions in customer service and technical support. Educational qualifications include a Master of Science in Computer Based Management Information Systems from The University of the West Indies and a Bachelor of Science in Information and Communication Technology from the Vocational Training Development Institute.
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JAMAICA CUSTOMS AGENCY
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MISSION STATEMENT To facilitate trade, protect our borders, optimise revenue collection, through collaborative border management and delivery of high quality customer service and to develop and maintain a team of motivated professional and competent staff. VISION STATEMENT A modern customs administration, delivering excellent service, fostering compliance and contributing to our national development and protection of society. OUR ROLE Jamaica Customs Agency has three specific mandates: The equitable collection of revenue, protection of borders against illicit imports and the facilitation of trade. JCA carries out these functions by: - Assessing and collecting customs duties, fees, and penalties due on imports; - Interdicting and seizing contraband, including narcotics and illegal drugs; - Processing passengers, baggage, cargo and mail; - Detecting and apprehending persons engaged in fraudulent practices designed to circumvent Customs related laws; - Protecting Jamaica's industries, labour and intellectual property rights by enforcing Jamaica's laws intended to prevent illegal trade practices, including provisions related to quotas; the Anti-Dumping Act; and by providing Customs Records for copyrights, patents and trademarks; - Protecting the general welfare and security of Jamaica by enforcing import and export restrictions and prohibitions, including money laundering. All customs activities are governed by the Customs Act. In addition to its own laws, Customs enforces over 125 other provisions of law for other agencies. CORE VALUES - Customer Focused - Accountability - Professionalism - Integrity - Transparency