James River Insurance Company
Samuel Williams is an experienced IT professional with a strong background in service management and technology leadership. Currently serving as the Director of IT Service Management at James River Insurance Company, Samuel leads engineering, network administration, and end-user support services. Prior experience includes a lengthy tenure at Wells Fargo as a Technology Business Services Manager, V.P., where Samuel oversaw the delivery of over 400,000 technology devices and managed substantial monthly expenses. Additional roles at Wachovia and Bell Techlogix involved directing service delivery teams and developing metrics for improved productivity and customer satisfaction. Samuel holds a Bachelor of Business Administration degree from Radford University, with a focus on Human Resources Management.
James River Insurance Company
1 followers
James River® is a specialty insurer operating on an Excess & Surplus Lines basis in all fifty states and D.C. Since 2003, James River has provided thousands of commercial customers with creative solutions for their business insurance needs. No two businesses are the same. At James River each submission is reviewed individually. The company operates primarily in a brokerage model working only with specifically authorized surplus lines brokers. James River's underwriting approach is characterized by a wide risk appetite and our ability to create insurance solutions for both low and higher hazard businesses, many that other underwriters simply decline. We are true E&S underwriters. We strive to provide excellent service and to treat our clients as we would like to be treated.