Hillary Fay is a seasoned technical writer with extensive experience in creating and managing documentation across various industries. Currently serving as a Technical Writer 2 - Security at Jamf since May 2022, Hillary has previously held roles as a Content Strategist and Technical Writer at Nelnet, as well as Technical Writer positions at GE Datex Ohmeda and Accuray. Additional experience includes working as a Contract Information Developer at Rockwell Automation and a Clinical Product Owner at API Healthcare, where responsibilities involved developing processes for product deployment and troubleshooting client issues. Hillary holds a Bachelor's degree in Technical Communication from the Milwaukee School of Engineering, a Master's Certificate in Instructional Design from the University of Wisconsin-Stout, and is pursuing an Advanced Certificate in IT - Web Development at Chippewa Valley Technical College.
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