Nihar Ranjan Nayak

Nihar Ranjan Nayak currently serves as the Branch Operations Manager at Jana Small Finance Bank since December 2021, previously holding the position of Assistant Manager at Annapurna Finance Pvt. Ltd. from March 2020 to December 2021. Nihar possesses extensive experience in managing business operations, leading and mentoring teams, and enhancing customer satisfaction. Key responsibilities have included managing daily store operations, executing customer service strategies, conducting audits, and overseeing recruitment processes. Prior to these roles, Nihar worked as an Assistant Operations Manager at Margdarshak Financial Services and gained initial professional experience through internships and entry-level positions at Ortel Communications Ltd. and The Golden Chariot. Nihar holds a Master’s degree in Marketing/Marketing Management from Interscience Institute of Management and Technology, earned between 2016 and 2018.