Dawn Silva

Dawn Silva has extensive experience in healthcare and technology roles, currently serving as an Application Analyst 3 at Sutter Health since June 2012, with responsibilities in knowledge management, incident process management, and technical assistance across various positions. Previous roles at Sutter Health include Application Analyst 2 and multiple Service Desk Specialist positions, where responsibilities ranged from software troubleshooting to EHR training. Dawn's earlier experience encompasses scheduling, patient management, and administrative support in psychiatric and radiological settings, along with healthcare-related certifications in medical assisting and a degree in database management from the University of Phoenix. Additionally, Dawn currently holds roles as a janitor with Janico Building Services and a delivery driver for Amazon.

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