Denzel Duran

Denzel Duran is a Technical Analyst at FirstCape, providing L1 and L2 customer service support for users in Australia and New Zealand since November 2022. With prior experience as a Service Desk Analyst at The Treasury - New Zealand and TEKsystems, Denzel has managed IT environments, resolving faults efficiently. Denzel also worked as an Automation Test Analyst at MVP Studio and an ICT Support Engineer at Tech Planet New Zealand, demonstrating strong skills in test automation scripting, cloud solutions, and Microsoft technologies. Earlier roles include Intermediate Product Support Specialist at OpenText and Technical Support Analyst at Hewlett Packard Enterprise. Denzel holds a Bachelor of Science in Information Technology from Southville International School affiliated with Foreign Universities.