Adrienne Chan

Adrienne Chan has a diverse work experience spanning multiple industries. Starting in 2016, they worked as a Customer Assistant at Woodlawn coffee co, gaining experience in customer service and teamwork. In 2016, Adrienne also worked as a Customer Assistant at Marks and Spencer.

In 2018, they secured a student placement at Age Partnership as a Marketing Assistant, where they managed email campaigns, conducted data analysis, and contributed to copywriting.

In 2019, Adrienne joined the University of Reading as a Customer Assistant and later became a Visit Day Team Leader, showcasing their leadership abilities and customer service skills.

From 2020 to 2021, they worked as a Consumer Behaviour Analyst at Pure Electric, conducting research on e-scooter and e-bike customers.

Adrienne's most recent role was at Jaywing, where they started as a UX and CRO Executive in 2021 and were promoted to the role of UX and CRO Analyst in 2022. In this position, they specialized in conversion rate optimization and UX design, collaborating with SEO and PPC teams to create strategies and deliver successful campaigns.

Overall, Adrienne Chan has gained valuable experience in customer service, marketing, data analysis, and UX design throughout their career.

Adrienne Chan completed their Bachelor's Degree in Consumer Behaviour and Marketing from the University of Reading, where they studied from 2016 to 2020. In addition to their undergraduate degree, they have obtained several certifications from The Interaction Design Foundation. These certifications include "Visual Design: The Ultimate Guide" in March 2023, "Human-Computer Interaction: The Foundations of UX Design" in December 2022, and a "Membership Certificate" in April 2022.