Jazz
Sarmad Malik is an accomplished telecommunications professional with extensive experience in leadership roles. Currently serving as the Head of Enterprise Solutions at Jazz since January 2017, Sarmad manages a team of approximately 100 corporate account managers and six regional managers, overseeing 35,000 SME and SOHO accounts nationwide, with a focus on upselling and retention. Prior to this, Sarmad held the position of Regional Director, managing a franchise network with a monthly volume exceeding 800 million. Sarmad also served as Regional Commercial Director at Warid Telecom, where responsibilities included managing performance targets across various sales and services sectors. Earlier roles at Jazz included Regional Director for Customer Services Operations, amongst other sales and management positions. Sarmad holds a Bachelor of Engineering in Computers/Electronics from NED University of Engineering and Technology.
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Jazz
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Jazz, Pakistan’s number one 4G operator, and the largest internet and broadband service provider with over 70 million subscribers nationwide. With a legacy of more than 27 years, Jazz maintains market leadership through cutting-edge, integrated technology, the strongest brands and the largest portfolio of value added services in the industry. Housing a nation-wide network of contact centers and an unparalleled fibre optic backbone of more than 25,000 kilometers, Jazz has already invested billions of dollars in the country to date. It also provides uninterrupted countrywide connectivity, unmatched customer services and international roaming in over 150 countries. As a responsible entity, the company passionately supports education, health and environmental initiatives and promotes sustainable business practices. Jazz offers exclusive & personalized tariff plans that empower customers and cater to the communication needs of a diverse group of people, from individuals to businessmen to corporate and multinationals. Through its innovative services and products, Jazz is set to bring about a digital revolution that will enable and transform societies towards a more progressive Pakistan.