Iagor Silva is a skilled professional in systems and operations management, currently serving as Systems and Indicators Supervisor at Jazz Tech since February 2022. Responsibilities include managing various customer service systems, developing automations, and creating intelligent service flows. Previous roles at Jazz Tech encompass Senior Operations Analyst and Operation Analyst, focusing on B2B financial operations and data analysis for product enhancement. Prior experience includes Operational Support Analyst at CWT, providing troubleshooting solutions for travel automation products across Brazil and Latin America, and IT Support Analyst roles at Sonda IT, Sitel, and Tel Telematica. Iagor is pursuing a Bachelor of Technology in Computer Networking at Centro Universitário FMU | FIAM-FAAM, with studies ongoing since 2011.
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