Saville Titus

Saville Titus has over a decade of experience in service management, currently serving as Group Service Manager at JD Group since July 2013. Previously, Saville held roles at HiFi Corp, beginning as Service Manager from June 2006 to September 2008, then advancing to Regional Service Manager, and subsequently to Warranty Manager until June 2013. Responsibilities have included managing supplier relations, resolving customer escalations regarding after-sales service and warranties, ensuring compliance with Service Level Agreements, and enhancing customer satisfaction. Saville is recognized for effective leadership and maintaining high staff engagement while ensuring adherence to internal policies and relevant legislation. Education includes studies at Concordia College and St George's in Windhoek, Namibia.