JD Group
Saville Titus has over a decade of experience in service management, currently serving as Group Service Manager at JD Group since July 2013. Previously, Saville held roles at HiFi Corp, beginning as Service Manager from June 2006 to September 2008, then advancing to Regional Service Manager, and subsequently to Warranty Manager until June 2013. Responsibilities have included managing supplier relations, resolving customer escalations regarding after-sales service and warranties, ensuring compliance with Service Level Agreements, and enhancing customer satisfaction. Saville is recognized for effective leadership and maintaining high staff engagement while ensuring adherence to internal policies and relevant legislation. Education includes studies at Concordia College and St George's in Windhoek, Namibia.
JD Group
JD Group provides value-conscious mass-market customers in Southern Africa the opportunity and means to create a comfortable lifestyle, through its diversified retail and consumer finance businesses. We are a differentiated and diversified retailer of Furniture, Household appliances, Consumer electronic and technology goods. In addition, we are a leading consumer finance business providing innovative financial services focusing on JD Group’s retail customer base. JD Group is proud to be part of Pepkor Holdings Limited. Pepkor and JD Group share similar values, such as delivering value to the African consumer.