J.D. Power
Dominic Langteau is an experienced professional in the field of customer satisfaction and business development, currently serving as the Director of Wealth Intelligence at J.D. Power since April 2015. In this role, Dominic ensures clients leverage their customer satisfaction rankings effectively and identifies areas for performance improvement. Prior to J.D. Power, Dominic held positions including Account Manager at MaritzCX, where leadership in mystery shopping services and data analysis was emphasized, and Senior Vice President of Strategic Executive at CCG Catalyst Consulting Group, focusing on consultative sales processes and partner relationship development. Additional experience includes roles at Sheshunoff Consulting + Solutions, ADS Financial Services, and Capgemini, where skills in sales management and business development were honed. Dominic earned a Bachelor's degree in Public Relations and Economics from the University of Wisconsin-Milwaukee.
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J.D. Power
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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.