J.D. Power
- Zach Forkel
Zach Forkel has a diverse work experience spanning multiple companies. Zach currently works at J.D. Power as an Account Director in the Utilities department of the Global Business Intelligence division. Prior to this, Zach worked at Verizon Business as a Senior Account Manager from March 2021 to April 2022. Before joining Verizon Business, Zach had a long career at Verizon, starting as a Sales Representative in October 2014. Zach then progressed to various roles including Solutions Manager, General Manager, and eventually became the General Manager in charge of operations from April 2018 to August 2019. During their tenure at Verizon, Zach displayed excellent interpersonal skills by actively listening to customers, creating personal connections, and using their passion for technology to generate sales.
Zach Forkel attended Central Michigan University from 2009 to 2013, where they earned a Bachelor of Science degree in Business Administration and Management, with a focus on General Management.
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J.D. Power
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At J.D. Power we amplify the voice of the consumer, and help brands improve the value of their products and services. Together, these principles empower everyone in the global commerce ecosystem, enabling better purchase decisions – and better business results. Since 1968, companies around the world have trusted J.D. Power to generate and gather the consumer insights that illuminate and inform business success. J.D. Power quality and satisfaction measurements are based on responses from millions of consumers annually, resulting in actionable tools and insights to help the firm's clients better serve their customers and be more profitable.
