Janet Brierley Cmgr McMi

Janet Brierley, CMgr MCMI, is a seasoned professional with extensive experience in customer experience and operations management. Currently serving as the Senior Customer Experience Manager and Senior Customer Operations Manager Multi Channel at JD Sports Fashion since January 2022, Janet has previously held significant roles such as Regional Quality and CI Manager at Capita Customer Management and Customer Experience Manager at Tesco Mobile. Janet's career began as Key Account Manager at Kraft Foods, followed by positions including Regional Sales Manager at PepsiCo and Business Development Manager at Carlsberg Group. Janet's educational background includes a Level 5 Certificate in Management and Leadership from the Chartered Management Institute and a Green Belt in Lean Six Sigma.