Joe Stead is a seasoned professional in customer operations and logistics, currently serving as a Senior Customer Operations Executive at JD Sports Fashion since October 2021. In this role, Joe manages checkout options, oversees reporting on service level agreements, and fosters relationships with third-party suppliers to implement cost-saving measures. Previous positions at JD Sports include Customer Operations Executive and International Logistics Executive, focusing on enhancing customer journeys and managing international logistics, respectively. Joe also worked in roles such as Logistics Assistant at Koura Global and various analyst positions at Suttons Group, contributing to operational efficiencies and global logistics. Joe holds a degree in Business Management from The Manchester Metropolitan University.
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