Richard Ilott is a Senior UX/UI Designer at JD Sports Fashion plc, where since September 2022, enhancements to native apps and web platforms have led to a 10% increase in average session duration and a 5% reduction in bounce rate. Prior experience includes working as a UX Designer at Paddy Power from February 2018 to September 2022, focusing on eCommerce user journeys and internal systems. Richard also completed internships as a Junior UX Designer at NORMAN & SONS and Wilcocks & Wilcocks, where skills in industrial design and information architecture were developed. Earlier in the career, Richard served as a Digital Talent Acquisition Lead at GFT Group, ensuring alignment between candidate needs and role expectations. Richard holds a User Experience and Interaction Design certification from the Interaction Design Foundation, completed between 2017 and 2019.
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