Chris Man is a seasoned support engineer with extensive experience in customer care and technical support roles. Currently serving as a Support Engineer Tier 2 at Jedox since April 2022, Chris has refined an approach to address varying customer technical proficiency. Previously, Chris held the position of Senior Data Repair Supervisor at Granite Telecommunications from June 2016 to November 2021, where responsibilities included managing a team of data repair analysts, overseeing internal audit processes, and resolving escalated issues with executive visibility. Earlier experience as a Data Repair Analyst involved resolving complex customer issues and training new employees. Chris also briefly worked as a Team Leader at Crown Relocations in June 2012. Chris earned a Bachelor of Science degree in Industrial Engineering from the University of Massachusetts Amherst in 2016.
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