Jeeves & F1, both part of the Flipkart Group of companies, are among India’s largest third party neutral service providers offering comprehensive lifecycle management for various categories including Mobility, Consumer Electronics, Home Appliances, Furniture, IT & IT Peripherals, AV & Enterprise Solutions, Lifestyle and Personal Healthcare. We enable our customers to focus on growing their business as we manage their post-sales service experience by leveraging our scale and industry expertise to provide reliable services.

Furniture

Jeeves

Dileep Thazhmon

Manjunath Ns

This department oversees various team leaders responsible for guiding and managing their respective teams.

Leadership and Support

This department manages on-the-ground support and service operations for clients.

Field Services

This department oversees and coordinates operational activities across various regions to ensure efficiency and effectiveness in service delivery.

Operations Management

This department is responsible for ensuring products meet specified quality standards and regulatory requirements.

Quality Assurance

This department focuses on maintaining, troubleshooting, and enhancing service equipment and systems.

Service Operations

This department focuses on assisting customers with inquiries, issues, and service-related requests.

Jeeves

Org chart

Teams

Leadership and Support

Field Services

Operations Management

Quality Assurance

Service Operations

Customer Support

Offices

Jeeves

Org chart

Teams

Leadership and Support

Field Services

Operations Management

Quality Assurance

Service Operations

Customer Support

Offices

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