Kevin O'Neill has a robust background in customer success operations, currently serving as the Customer Success Operations Manager at Jellyvision since May 2017. In this role, Kevin focuses on building and expanding the infrastructure that empowers revenue teams to maximize their potential by mapping the customer journey and implementing data capture mechanisms for informed business decision-making. Previously, Kevin held various positions at Jellyvision, including Sr. Customer Success Operations Analyst and Sr. Customer Insights Analyst, as well as roles at Murphy's Irish Pub and the University of Illinois Foundation. Kevin earned a Bachelor of Science in Business Administration with a concentration in Marketing and Information Systems/Technology from the University of Illinois Urbana-Champaign.
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