Jem
Phandulwazi Mihle Mredlana is an experienced professional currently serving as a Customer Support Team Lead at Jem since October 2023, following a role as Customer Support Coordinator. Previous experience includes a Sales and Marketing Internship at Blue Orchard Consulting from August 2023 to March 2025 and an Account Manager position at Imbella Africa, where responsibilities included managing client relationships and driving account growth. Mredlana also worked as a Communications Associate and Project Manager at CAPE TOWN THING, contributing to the organization's communications strategies and public relations efforts. Academic credentials include a Bachelor of Arts in Business/Corporate Communications earned at IIE Varsity College, supplemented by a Higher Certificate in Events Management. Additional experience includes roles as a Library Assistant at Varsity College and Sales Associate positions at Totalsports and LEGIT.
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Jem
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Jem builds HR Software for companies with frontline workers. Using WhatsApp, we make it easy for HR and Payroll Managers to send payslips, process leave requests and communicate with thousands of frontline workers in just a few clicks.Jem is system-agnostic and easily plugs into your existing payroll system, whether it's Sage or SAP. Thatmeans we can get you up and running in a day. HR and Payroll managers use the Jem Dashboard, a simple web-based application to communicate with their entire workforce. Frontline employees use the Jem WhatsApp channel to request payslips, apply for leave or take a salary advance without the need for an email address or an employee self-service app.