• Jem

  • Thandoluhle Dlamini

Thandoluhle Dlamini

Technical Product Support Specialist at Jem

Thandoluhle Dlamini is an Associate Product Owner at Jem since April 2022, where responsibilities include escalating system-related issues and providing first-line support to clients across various communication channels. Previously, Thandoluhle served as a Customer Support Assistant at Upstream from November 2020 to March 2022, handling queries and liaising with clients effectively. Earlier experience includes a Finance Intern position at Royale Energy, focusing on cash book entries, payments, and customer account management. Thandoluhle holds a Certificate in Product Management from the University of Cape Town, a Professional Certificate in Generic Management from Ukwakhile Training & Consulting, and a Bcom in Financial Accounting from Damelin.

Location

Johannesburg, South Africa

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Jem

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Jem builds HR Software for companies with frontline workers. Using WhatsApp, we make it easy for HR and Payroll Managers to send payslips, process leave requests and communicate with thousands of frontline workers in just a few clicks.Jem is system-agnostic and easily plugs into your existing payroll system, whether it's Sage or SAP. Thatmeans we can get you up and running in a day. HR and Payroll managers use the Jem Dashboard, a simple web-based application to communicate with their entire workforce. Frontline employees use the Jem WhatsApp channel to request payslips, apply for leave or take a salary advance without the need for an email address or an employee self-service app.


Employees

11-50

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