Nidhal Ben Thayer

Nidhal Ben Thayer is a seasoned professional currently serving as a System Expert and Service Manager at Jeppesen, a Boeing Company, since July 2019, focusing on incident management and enhancing customer experience. Previously, Nidhal worked as an Integration Engineer at Ericsson from November 2014 to July 2019, providing support for the NIM Ooredoo Algeria Upgrade project. Roles earlier at ST2i as a Software Engineer involved developing an information system for the Tunisian Union of Social Solidarity, while initial experiences at Ericsson as a trainee included designing business intelligence tools and advanced reporting tools for mobile operators. Nidhal holds a Software Engineering Diploma from the Higher Institute of Applied Sciences and Technology of Sousse, completed in 2013, following a preparatory course in Computer Software Engineering at the same institution.