Chris Flanagan has significant experience in customer service and quality assurance, primarily with Jet2.com and Jet2holidays since June 2008, where responsibilities include serving as Head of Customer Service & Contact Centre Support, General Manager of Customer Service & Data Control, and Customer Service Manager. Prior to this role, Chris worked at Thomas Cook as a Quality Assurance Analyst from October 2007 to June 2008, and at Airtours Holidays Ltd. from July 2003 to October 2007, where roles included Quality Assurance Analyst and Holiday Services Team Leader.
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