Hannah Gorrill is an experienced professional in the travel and customer service industries, currently serving as the Operational Control Centre Duty Manager and Destination Manager at Jet2.com and Jet2holidays since February 2018. Prior to this role, Hannah worked at Thomas Cook from March 2014 to January 2018 as an Overseas Head Rep, where responsibilities included leading a team to meet performance targets and analyzing key performance indicators. Additionally, Hannah contributed to a Health and Safety Project by developing an online tool and organizing training sessions. Earlier experience includes a position as an Overseas Rep focused on customer service and sales, as well as a Customer Service Assistant role at Marks and Spencer. Hannah holds a degree in History from Sheffield Hallam University, obtained between 2010 and 2013.
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