Sarah Jones is an experienced senior duty manager with a comprehensive background in the aviation industry, currently working at Jet2.com and Jet2holidays since June 2014. Previously held roles include station manager at Menzies Aviation, customer service operations manager at British Airways, and various positions at bmibaby, where responsibilities encompassed operations management, customer service standards, and team leadership across multiple airports. Additionally, experience includes early roles at British Midland International focused on customer sales and service. Sarah holds a BA (Hons) in Tourism Business Management from UCB and a BTEC GNVQ in Leisure & Tourism Advanced from Brooksby Melton College.
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