Joanna Geraghty is president & chief operating officer of JetBlue, responsible for the airline’s safety, operations and commercial performance including network, brand and marketing and revenue management.
Joanna’s focus is on delivering a leading and safe customer service experience, and enhancing operational and commercial performance while nurturing JetBlue’s unique culture and standing as one of the best places to work.
Prior to being named president & COO, she served as JetBlue’s executive vice president, customer experience, responsible for airports, customer support, and inflight service. She served as executive vice president, chief people officer from 2010-2014, after serving as vice president, associate general counsel and director, litigation and regulatory affairs. Joanna has been with JetBlue airline since 2005.
Joanna is board director of the JetBlue Foundation and chairperson of the board of Concern Worldwide, an international not-for-profit. Before joining JetBlue, she was a partner at the law firm Holland & Knight.
She received her bachelor’s degree from the College of the Holy Cross, her master’s in international relations from Syracuse University’s Maxwell School of Citizenship and Public Affairs, and her J.D. from Syracuse University College of Law.
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