Jetstar Airways Pty Ltd, operating as Jetstar, is an Australian low-cost airline headquartered in Melbourne.

Aviation & Aerospace

Jetstar Airways

Jetstar Airways' headquarters in Collingwood, Australia

Bara Pasupathi

Ahmed Sultan

Xu Haibing

Simon Hughes

Eloise Curry

The Engineering and Maintenance team at Jetstar Airways ensures the safety and reliability of the airline's fleet by overseeing aircraft maintenance and engineering processes. This includes performing routine inspections, managing compliance with aviation regulations, and developing software solutions to enhance operational efficiency. The team also focuses on implementing automation strategies and cloud technologies to streamline maintenance workflows and improve overall performance.

Engineering and Maintenance

The Data and Analytics team at Jetstar Airways is responsible for leveraging data to enhance operational efficiency, optimize pricing and revenue management strategies, and improve customer experiences. This diverse group of specialists analyzes complex datasets to inform strategic decisions, develop data-driven insights for commercial planning, and streamline integration processes, all aimed at supporting Jetstar's goal of providing affordable air travel.

Data and Analytics

The Customer Engagement and Experience team at Jetstar Airways is dedicated to enhancing the overall satisfaction of customers throughout their journey with the airline. This team, consisting of customer service officers, training managers, and expertise in customer journey mapping, focuses on delivering high-quality support, resolving inquiries, and implementing training programs to ensure that all customer interactions are positive and efficient. Their goal is to foster loyalty and trust by understanding and improving customer experiences, ultimately driving Jetstar's commitment to exceptional service in the competitive airline industry.

Customer Engagement and Experience

The Finance and Accounting team at Jetstar Airways is responsible for managing the airline's financial performance and ensuring robust financial reporting. This team oversees budgeting, forecasting, and financial analysis to support operational efficiency and strategic decision-making. They also handle remuneration and benefits, ensuring that financial policies align with the company’s overall objectives while monitoring revenue systems to maximize profitability.

Finance and Accounting

The Marketing and Content Creation team at Jetstar Airways is responsible for developing and executing innovative marketing strategies to enhance brand visibility and customer engagement. This team crafts compelling digital content, including video and graphic designs, while leveraging data-driven insights to optimize user experience across platforms. They collaborate closely to ensure cohesive messaging that attracts and retains travelers in a competitive low-cost airline market.

Marketing and Content Creation

The Human Resources and Talent Management team at Jetstar Airways is responsible for attracting, developing, and retaining a skilled workforce that aligns with the airline's operational goals. This team focuses on recruitment, employee training and development, workplace health and safety, and strategic workforce planning to ensure a high-performing and engaged employee base. Through effective HR practices, they aim to enhance employee satisfaction and drive organizational success in the competitive aviation industry.

Jetstar Airways

Org chart

Teams

Engineering and Maintenance

Data and Analytics

Customer Engagement and Experience

Finance and Accounting

Marketing and Content Creation

Human Resources and Talent Management

Offices

Jetstar Airways

Org chart

Teams

Engineering and Maintenance

Data and Analytics

Customer Engagement and Experience

Finance and Accounting

Marketing and Content Creation

Human Resources and Talent Management

Offices

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