Adam Griggs

Adam Griggs has worked for two companies: Jetty and Comcast. At Jetty, they have held four roles since 2019, including Director of Service Operations, Senior Manager of Service Operations, Manager of Partner Care, and Manager of Member Care. At Comcast, they have held three roles since 2014, including Digital Care Supervisor, Supervisor Customer Care, and Customer Experience Associate. As Digital Care Supervisor, they supported a team of Digital Care Specialists who assisted customers with any issues via social media, managing them both in person and in a virtual environment.

Adam Griggs obtained their Bachelor of Science in Business Administration and Management, General from Colorado State University Global between 2016 and 2018. Adam also holds certifications from Zendesk, including Explore/Analytics, Foundational Support, and Talk/Voice, obtained in December 2022.