Frank Andreassen

Frank Andreassen is an accomplished professional with extensive experience in customer service management and operations within various industries, including insurance and business travel. Currently serving as Drifts- og Servicechef at Jeudan A/S, Frank's previous roles include Customer Service Manager at Heimstaden Danmark and Team Leader at Willis Towers Watson. Renowned for fostering open communication cultures, monitoring performance, implementing service level agreements (SLAs) and key performance indicators (KPIs), and delivering budget results, Frank has consistently achieved targeted service performance across teams. With a strong educational background that includes operational development and leadership training, Frank has led diverse teams and projects, contributing to enhanced customer experiences and operational efficiency throughout multiple organizations.