NJ

Najean J.

Lead Help Desk Analyst at JEVS Human Services

Najean J. has several years of experience in the IT industry. From 2021 to the present, they worked at JEVS Human Services as a Lead Help Desk Analyst. In this role, Najean assisted in migrating on-premises servers to the cloud, implemented automated monitoring systems, and collaborated with cross-functional teams to optimize cloud resources.

Prior to that, from 2019 to 2021, Najean worked at UHS as an Information Technology Help Desk Analyst. They resolved technical queries, provided administrator support for infrastructure systems and servers, and maintained an efficient on-premises environment.

Before entering the IT industry, Najean served in the US Navy from 2017 to 2019 as an Information System Technician.

Najean J. completed an Associate of Arts and Sciences (AAS) degree in Cyber Security at the Community College of Philadelphia from 2020 to 2022. Currently, Najean is pursuing a Bachelor of Science (BS) degree in Cybersecurity and Information Assurance at Western Governors University, with no specified end year. Najean has obtained several certifications, including the Oracle Cloud Infrastructure 2023 Certified Foundations Associate from Oracle in July 2023, the Certified Cloud Practitioner from Amazon Web Services (AWS) in May 2023, and the Certified ScrumMaster (CSM) from Scrum Alliance in April 2022. There is no information available about the completion month and year for the ITIL Foundation Level certification from AXELOS Global Best Practice.

Links

Previous companies

Universal Health Services logo
The United States Navy logo

Timeline

  • Lead Help Desk Analyst

    August, 2021 - present

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