Jewelers Mutual Group
Alana Lombardo is a professional with extensive experience in training and development across various roles in the jewelry and service industries. Currently serving as a Customer Care Trainer and Coach at Jewelers Mutual Group since October 2021, Alana develops and delivers comprehensive training programs for employees. Previously, Alana worked as a Training and Performance Specialist at Salelytics, where responsibilities included creating onboarding training and developing employee initiatives to enhance performance. Alana's background also includes roles as Service Manager at Aaron Faber Gallery, Operations Manager at BIAGINI GRASSI ADVISORY GROUP, LLC, and Fine Jewelry Office Manager at Zale Jewelers. Alana's educational credentials include an Accredited Jewelry Professional degree from the Gemological Institute of America and an ongoing Bachelor of Science in Business, Management & Economics from SUNY Empire State College.
Jewelers Mutual Group
2 followers
Jewelers Mutual was founded by jewelers in 1913 and remains the leading insurer solely dedicated to insuring jewelry and the jewelry industry. We offer coverage for jewelry businesses in retail, repair, custom design, jewelry appraising, wholesale, and manufacturing. We also provide coverage for individuals' personal jewelry, for residents in all 50 states and in Canada, except for personal jewelry insurance in Québec. As a mutual insurance company, we are motivated by the interests of our jeweler policyholders and individuals who purchase our personal jewelry insurance. Our independent agents throughout the U.S. and in Canada provide local service to our commercial jeweler policyholders. We've earned an A+ financial rating from A.M. Best for 31 years running. Jewelers Mutual Group is recognized by the Fox Cities Chamber of Commerce as an Employee Friendly Workplace. For information about Jewelers Mutual Insurance Group and, also, about the benefits of mentioning jewelry insurance to your jewelry customers, visit www.JewelersMutual.com. *Coverage is subject to the provisions, limitations, exclusions, and endorsements in the policy and the level of coverage selected. *Some restrictions apply.