Jewelers Mutual Group
Samantha Van Thiel has extensive experience in customer care and account management, with current roles at Jewelers Mutual Group as Customer Care Manager, Customer Care Supervisor, and Customer Care Trainer and Coach II since September 2019. Previously, Samantha held various positions at Jewelers Mutual Insurance Group, including Customer Care Trainer and Personal Lines Account Representative, from July 2016 to July 2021. Earlier experience includes serving as an Account Manager and Account Executive at Worldwide Express, focusing on business development and customer retention from September 2012 to June 2016. Samantha began their career in sales at Best Buy from 2009 to 2012 and contributed as a Teacher in the Kaukauna Area School District from 2008 to 2012. Academic credentials include a Bachelor of Education from UW Oshkosh, with prior studies in Marine Biology at Carroll University.
Jewelers Mutual Group
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Jewelers Mutual was founded by jewelers in 1913 and remains the leading insurer solely dedicated to insuring jewelry and the jewelry industry. We offer coverage for jewelry businesses in retail, repair, custom design, jewelry appraising, wholesale, and manufacturing. We also provide coverage for individuals' personal jewelry, for residents in all 50 states and in Canada, except for personal jewelry insurance in Québec. As a mutual insurance company, we are motivated by the interests of our jeweler policyholders and individuals who purchase our personal jewelry insurance. Our independent agents throughout the U.S. and in Canada provide local service to our commercial jeweler policyholders. We've earned an A+ financial rating from A.M. Best for 31 years running. Jewelers Mutual Group is recognized by the Fox Cities Chamber of Commerce as an Employee Friendly Workplace. For information about Jewelers Mutual Insurance Group and, also, about the benefits of mentioning jewelry insurance to your jewelry customers, visit www.JewelersMutual.com. *Coverage is subject to the provisions, limitations, exclusions, and endorsements in the policy and the level of coverage selected. *Some restrictions apply.