Rain Santiago is a Global IT Support Engineer at JFE Techno Manila, Inc. since September 2020, with expertise in the development and implementation of MS Teams chatbots, Windows security patch management, and troubleshooting issues related to the Windows operating system. Prior experience as an Infrastructure Engineer at gumi Asia Pte Ltd involved monitoring game and non-game systems and AWS resources. Rain also interned at Vertiv, managing Oracle CRM on demand and creating various reports. Rain holds a Bachelor's degree in Information Technology from FEU Institute of Technology, completed in 2018.
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