Yael Haker is an accomplished professional in customer support and success, currently serving as the Director of Customer Support at JFrog since June 2022. Prior experience includes a decade at Check Point Software Technologies, where roles encompassed Customer Success Group Manager, overseeing the development of sales tools and customer success initiatives for emerging products, and International Solution Center Team Leader, managing pre-sales assistance and developing innovative sales tools. Yael's earlier contributions at Check Point involved providing pre-sales technical support, leading feasibility studies, and managing technical services and engineering teams. Academic credentials include an MBA in Marketing Management from Bar-Ilan University and a BS in Computer Science from The Academic College of Tel-Aviv, Yaffo.
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