Susan Wilson

Susan Wilson has extensive experience in operations management within the housing sector, currently serving as Operations Manager and Operations Resource Manager at Jigsaw Homes Group Ltd since July 2015. Responsibilities include fleet management, KPI reporting, handling complaints, and overseeing staff and supplier contracts. Prior to this role, from September 2006 to June 2015, Susan held the position of Operations Performance Manager at Adactus Housing Group Ltd, where duties included team management for responsive repairs across 13,000 properties and resource planning for direct labour operations. Earlier experience includes a management role at Going Places from September 1991 to September 2006, where Susan advanced from trainee to manager, overseeing teams and substantial turnover. Susan's educational background includes completing studies at Abraham Guest High School from 1986 to 1991.