Joy Palmer is an accomplished executive in transformation and product management with extensive experience at Jisc since August 2014, where roles have included Executive Director of Transformation and interim Group CTO. Joy has successfully established a central product and portfolio management function, implemented customer-centric frameworks, and secured ISO 9001 accreditation for the organization. Prior experience includes leadership in business development at Mimas, freelance coaching, and academic positions at Michigan State University. Joy holds a Ph.D. in English and several professional marketing and coaching qualifications.
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