David Santos is a seasoned ServiceNow Senior Developer with extensive experience in the field, currently employed at Jive Investments since January 2022. Prior to this role, David worked at AlparService, where responsibilities included consulting and developing on the ServiceNow platform for major clients such as Boticário, Azul, Raizen, BRF, and Klabin. David has demonstrated expertise in developing ITSM modules, Service Portals, integrations, and custom applications, emphasizing inclusion and accessibility in projects. Previous positions include Full Development Analyst at Organize Cloud Labs, Technical Consultant roles ranging from Junior to Senior at AlparService, and a Development Assistant at Grupo Tagg. David holds a degree in Systems Analysis and Development from Cruzeiro do Sul Virtual and a Technical Course in IT from Faculdade Flamingo.
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