William Sutanto

William Sutanto is an experienced professional in the food and beverage and retail industries with a career spanning over a decade. Currently serving as the Director at Jiwa Group since August 2019, William focuses on enhancing customer experiences and optimizing operations across 900+ stores throughout Indonesia. Prior to this role, William was the Strategic Business Development Director at Coldwell Banker Commercial, where leadership in joint ventures helped deliver integrated services for retail commercial properties. Experience includes significant roles at Retail Property Management, Physio-Control, Inc., and TraceDetect, highlighting expertise in leasing, project management, and process improvement. Educational qualifications include a Bachelor's degree in Industrial & Systems Engineering from the University of Washington.