JL Hospitality Management, LLC
Laura Cerny is an experienced hospitality professional currently serving as the Front Office Manager at SpringHill Suites at Flamingo Crossings with JL Hospitality Management, LLC since March 2024. Previously, Laura held the position of Reservations Manager at Wyndham Orlando Resort Celebration Area under AD1 Global Management from June 2018 to August 2023, overseeing hotel management processes and group reservations. Prior roles include Customer Service & Operations Manager at Worldgate Resort and RCI Reservations Agent, where Laura focused on staff training and guest experience. Additional experience includes serving as Personnel Supervisor at Call&Call Direct Marketing and Administrative Assistant at Eye Clinic "Santa Lucia." Laura earned a Bachelor Degree in Business Administration from Universidad de los Andes (VE) and an Information Technology Assistant/Accounting Clerk certification from Orlando Tech.
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