Shirley Manuel Palmer

Shirley Manuel Palmer has extensive experience in hotel management, currently serving as the Assistant General Manager at Grande Denali Lodge with JL Hospitality Management, LLC since September 2021. Prior to this role, Shirley held the position of Assistant General Manager at Grande Denali Lodge from March 2013 to September 2021 and has held various director-level positions, including Director of Front Office at both Millennium Alaskan Hotel and Sheraton Anchorage Hotel & Spa. Shirley's career began at The Hotel Group, where responsibilities included Guest Service Manager and Assistant General Manager roles. Shirley is well-versed in front office operations, guest service strategies, and departmental collaboration, with a commitment to delivering exceptional hospitality experiences. Educationally, Shirley holds a Bachelor of Science in Psychology from Miriam College.