Heather Starus is the Senior Director of FM Programs & Operations at JLL, where they lead a team in delivering integrated facilities management across various client portfolios. With over 15 years of experience, Heather is dedicated to optimizing operations and enhancing customer satisfaction through innovative technologies and data-driven insights. Previously, they held multiple roles at Compass Group, including Food Service Director and Senior Manager of Product Strategy. Heather earned a Bachelor of Science degree in Consumer Studies from the University of Massachusetts, Amherst.
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